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Call SnR, or let us help you find a next step. You do not need to tell your story or answer questions to reach us.
Immediate danger or a medical emergency? Call 911. SnR is not an emergency dispatch service.
Start with what you need most. SnR can discuss possible support and referrals. You do not have to tell your whole story.
If we miss your call and it is safe to leave a message, share a first name, a safe callback number, and whether it is safe for us to leave a voicemail. Please leave out case details.
If you need other local resources while you wait, call 211. Metro Chicago 211 connects Chicago and suburban Cook County residents with non-emergency services, including food, housing and health resources. It is separate from SnR. Visit Metro Chicago 211.
Immediate help · Chicago / Cook
Orders of protection, shelter referrals and an advocate. Start here without answering questions.
If you were told your loved one is at the Cook County Medical Examiner’s Office, call Intake before traveling. After an overnight death, make this a first call the following day at opening; check the different public-office and identification hours in the guide. Follow any earlier instructions from staff. Not every case requires an in-person visit.
Find a starting point / entirely optional
Choose what fits today to continue. You can change your choice, explore another perspective, or skip this step. These are starting points—not eligibility rules.
Choose one place to begin. You can come back to the other needs.
SnR can discuss possible support, resources and appropriate referrals. Availability and eligibility vary. These choices do not dispatch anyone, submit a service request, or guarantee funding, clinical care or a legal outcome.
Your story stays yours. This guide does not ask for a name, location, contact details or case information. Choices are kept only in this page’s memory—not sent to SnR, saved in browser storage, or added to the web address. Reloading clears them.
Cook County Victim Services may be able to discuss relocation after a violent-crime case is charged. This is case-specific, not general housing assistance or guaranteed SnR funding.
No questions are required to use these links. Immediate danger or medical emergency: call 911. Outside provider source checked September 16, 2026.
Start with what you need most. SnR can discuss the situation, identify possible support, and help you understand the next steps. The response depends on the needs, available resources, and appropriate services.
Choose a starting point, then use “Explore another perspective” to look at another. Your choice does not restrict which resources you can read or what you can ask SnR about.
No. Begin with the information you are comfortable sharing. Do not send Social Security numbers, medical records, case files, or sensitive location information through a general website form.
Yes—you can reach out about your own experience, too. Choose “Responders, clergy & community helpers,” then “I need support myself,” or call SnR directly.
No. A website visit, email, or general inquiry does not dispatch police, an ambulance, or an SnR responder. Call 911 when there is immediate danger or a medical emergency.
Browsing, filtering resources and choosing a guide answer do not send a request or dispatch anyone. You can call 872.702.1313 to discuss possible support. Availability depends on the situation and resources. General email is not an emergency channel; do not send sensitive records or private addresses through it.
Choose a service to read about, or contact SnR directly. These pages explain the same work described throughout the site.
Presence.