Explore how support can continue across the places and decisions that follow violence. There is no single timetable for a family’s recovery.
A flexible map of support, not stages of grief. People can enter, revisit, or skip parts of this pathway; care can overlap.
The impact reaches beyond one household
The whole block matters.
The person who was hurt. The family waiting. The neighbor who heard it. The child who saw it. The worker returning to the counter. There is room to ask for support.
If you were told your loved one is at the Cook County Medical Examiner’s Office, call Intake before traveling. After an overnight death, make this a first call the following day at opening; check the different public-office and identification hours in the guide. Follow any earlier instructions from staff. Not every case requires an in-person visit.
Choose what fits today to continue. You can change your choice, explore another perspective, or skip this step. These are starting points—not eligibility rules.
Your connection:
What would help right now?
Choose one place to begin. You can come back to the other needs.
Connection: Starting point:
Your next step. At your pace.
You could begin with…
Use your own words. You do not need to explain everything at once.
SnR can discuss possible support, resources and appropriate referrals. Availability and eligibility vary. These choices do not dispatch anyone, submit a service request, or guarantee funding, clinical care or a legal outcome.
Your story stays yours. This guide does not ask for a name, location, contact details or case information. Choices are kept only in this page’s memory—not sent to SnR, saved in browser storage, or added to the web address. Reloading clears them.
Optional words of support. No need to explain.
SnR Cares · practical safety bulletin
Threatened because of a criminal case?
Cook County Victim Services may be able to discuss relocation after a violent-crime case is charged. This is case-specific, not general housing assistance or guaranteed SnR funding.
No questions are required to use these links. Immediate danger or medical emergency: call 911. Outside provider source checked September 16, 2026.
A little clarity before you reach out
No perfect words required.
What happens when I contact SnR?
Start with what you need most. SnR can discuss the situation, identify possible support, and help you understand the next steps. The response depends on the needs, available resources, and appropriate services.
What if more than one perspective fits?
Choose a starting point, then use “Explore another perspective” to look at another. Your choice does not restrict which resources you can read or what you can ask SnR about.
Do I need to share every detail?
No. Begin with the information you are comfortable sharing. Do not send Social Security numbers, medical records, case files, or sensitive location information through a general website form.
I help other people. Can I ask for support myself?
Yes—you can reach out about your own experience, too. Choose “Responders, clergy & community helpers,” then “I need support myself,” or call SnR directly.
Is this an emergency response request?
No. A website visit, email, or general inquiry does not dispatch police, an ambulance, or an SnR responder. Call 911 when there is immediate danger or a medical emergency.
What does using this website send to SnR?
Browsing, filtering resources and choosing a guide answer do not send a request or dispatch anyone. You can call 872.702.1313 to discuss possible support. Availability depends on the situation and resources. General email is not an emergency channel; do not send sensitive records or private addresses through it.
Explore support without answering questions
Choose a service to read about, or contact SnR directly. These pages explain the same work described throughout the site.
Support begins in crisis. It should not end there.
Solutions and Resources supports young people and families affected by violence and traumatic loss, connecting immediate presence with practical advocacy, family stabilization and continuing care across Chicago.
Youth & family support
Youth support. Family strength.
Supporting young people and their families affected by violence and traumatic loss is an established part of Solutions and Resources’ work in Chicago.
SnR connects crisis response, grief support, family stabilization, safety planning, referrals and follow-up. Caregiver involvement helps keep the young person’s needs at the center of support.
These are places where support can meet a person—not milestones they must complete. A funeral applies only after a death; justice-system processes and healing can move on different timelines.
01SceneSafety, orientation, and choice
First, the person. Then, the next step.
In the first minutes after violence, familiar surroundings can feel unfamiliar. Someone may be injured; relatives may be searching for answers; neighbors may have heard or witnessed the incident. Emergency responders handle immediate safety and medical needs. The human need for clear information, privacy, and a steady presence sits alongside that response.
What support can look like
Help a survivor or family identify the most immediate concern and the appropriate person to ask.
Offer emotional or spiritual accompaniment according to the person’s wishes, without pressing for a detailed retelling.
Discuss practical next steps and coordinate with appropriate responders when access and circumstances permit.
How this connects to healing
Healing does not have to wait until the scene is cleared. Respectful first contact can help someone begin to regain orientation and choice. The purpose is not to make the moment feel “okay,” but to help a person face the next decision with support.
Beyond the immediate household
The circle can include a witness at a bus stop, a child watching from a window, residents unable to enter their home, or employees sheltering inside a business. They may need their own check-in or referral—not access to the family’s private information.
A next step
Prioritize immediate safety and medical attention. For support beyond emergency response, contact SnR. A website selection does not dispatch a responder.
02HospitalConnection and ongoing support
Beside the waiting. Beyond discharge.
Hospital care can involve uncertainty, treatment decisions, changing information, and long periods of waiting. An injured person may be focused on recovery while relatives balance work, children, travel, and communication. An advocate’s role is to support the human experience around medical care—not replace the clinical team or promise an outcome.
What support can look like
Help people organize questions for the appropriate hospital contact, respecting consent and confidentiality.
Discuss immediate family needs and possible connections to hospital social work and community resources.
Help connect hospital conversations with the practical support a household may need afterward.
How this connects to healing
Lasting support matters here: the person is more than an injury, and discharge is not the end of the impact. Support aims to make the transition from treatment to everyday life less fragmented, with the survivor’s priorities still at the center.
Beyond the immediate household
Family caregivers, partners, siblings, and chosen family may also need support. Friends, neighbors, and employers can assist with agreed practical needs without expecting medical details. Hospital updates belong to the patient and their authorized contacts.
A next step
Ask the treating team about medical care and discharge plans. Contact SnR to discuss accompaniment, resource navigation, or support for the household.
03AftermathMaking the next day manageable
When the sirens stop, life does not pause.
The first days after an incident may bring funeral questions, changed routines, paperwork, transport needs, and difficulty concentrating. There may also be uncertainty about returning to a home, school, workplace, or block. Not every affected person is bereaved, and people do not have to share the same experience to need help.
What support can look like
Work with the person or family to identify and prioritize practical concerns rather than hand them an unfiltered list.
Discuss navigation of appropriate victim-assistance, counseling, community, or other services.
With permission, support communication with an employer, landlord, school, creditor, or other relevant institution.
How this connects to healing
Practical support creates room for recovery. A clear next step can reduce the number of problems a person must handle at once. It does not erase what happened; it helps prevent the aftermath from becoming a series of disconnected crises.
Beyond the immediate household
Neighbors and business staff may be returning to a place associated with the incident. A block contact can help share verified support information without circulating images, rumors, names, or details the family has not agreed to share.
A next step
Start with the concern making today hardest. You do not need to solve the entire aftermath before asking for help.
04FuneralRemembrance without pressure
A farewell with dignity. Care that continues.
For a family facing a death, memorial decisions can arrive before they have had time to absorb the loss. Traditions, beliefs, relationships, costs, and safety concerns may all matter. This part of the pathway applies only when someone has died; it is not a required step for every survivor.
What support can look like
Offer bereavement accompaniment and help people clarify the questions involved in vigils or final arrangements.
Discuss appropriate resources and referrals, without promising funding or a particular benefit.
Help keep the family’s preferences, privacy, and consent central to any public remembrance or community involvement.
How this connects to healing
A funeral or memorial can create space for remembrance, but it is not a deadline for grief and does not require “closure.” Care should remain available to discuss after the gathering ends, including anniversaries and difficult dates.
Beyond the immediate household
Classmates, neighbors, coworkers, and regular customers may also be grieving. Their wish to remember should not override the family’s wishes. Separate, consent-aware opportunities for community reflection may be more appropriate than making every need part of one event.
A next step
Contact SnR to discuss bereavement or memorial support. Participation, prayer, public speaking, and sharing a story should remain choices.
05JusticeAgency through unfamiliar systems
Information. A voice. Someone beside you.
Investigations, court dates, notifications, and assistance applications can unfold long after the incident. People may want information, accompaniment, help identifying the correct office, or simply a clearer explanation of a process. The case’s progress and a person’s healing are not the same thing.
What support can look like
Discuss court-related accompaniment and help identify appropriate victim-service or agency contacts.
Help people organize questions and navigate available assistance or compensation information.
Support communication while respecting confidentiality, the person’s wishes, and the limits of an advocate’s role.
How this connects to healing
Advocacy aims to keep people from feeling lost between institutions. It supports participation and informed choices where possible; it cannot guarantee an arrest, a decision, financial eligibility, or a legal result. Healing does not have to wait for a case to end.
Beyond the immediate household
Witnesses, affected employees, and neighbors may have their own questions or fears. They should be directed to appropriate official contacts and support, not asked to post case details, identify someone online, or conduct a community investigation.
A next step
Use official case contacts for legal or investigative questions. SnR can discuss navigation and accompaniment; this site is not legal advice.
06StabilizationA steadier foundation
Rebuild the supports around everyday life.
Stability can mean something different for each household: a workable routine, support for children, connection to counseling, or help navigating work and housing concerns. Needs can change over time. A person may revisit earlier parts of this pathway while rebuilding practical support.
What support can look like
Revisit priorities with the person or household and discuss what is working, missing, or overwhelming.
Coordinate appropriate resources and referrals, with follow-through where available.
Support permission-based communication around school, work, housing, or family responsibilities.
How this connects to healing
Stabilization is not a demand to return to who someone was before. It is the work of creating a more dependable daily foundation, so there is room for rest, relationships, grief, and longer-term recovery. Progress may be uneven.
Beyond the immediate household
A neighborhood’s recovery also involves the places people depend on: schools, shops, faith communities, and public spaces. Employers can ask staff what support would help; block leaders can discuss voluntary check-ins and practical help without requesting private case histories.
A next step
Contact SnR to discuss a changing need or a difficult handoff. Business property, insurance, employment, and legal concerns may need separate specialist assistance.
07HealingConnection, remembrance, and choice
Life can grow around what cannot be undone.
Healing is not forgetting, a fixed sequence, or a date on a calendar. People may need grief support, trauma-focused professional care, trusted relationships, spiritual accompaniment, or ordinary moments that are not about the incident. What feels useful can change.
What support can look like
Discuss ongoing emotional or spiritual accompaniment according to individual preferences.
Connect people with appropriate counseling, family resources, peer support, or community opportunities.
Make room for remembrance, creative expression, and community connection without requiring anyone to tell their story publicly.
How this connects to healing
This is the purpose running through the whole continuum—not a reward at its end. Support should help people find choices and connections that fit their lives. Returning for help, feeling grief again, or declining an activity does not mean someone has failed.
Beyond the immediate household
Healing can include the whole block: children who witnessed violence, neighbors who carry the memory, coworkers, and business owners rebuilding a sense of connection. Community gatherings should be voluntary and accessible, and must not replace individual care when that is needed.
A next step
Explore the resource library or current organizer listings, contact SnR, or simply take a moment. There is no requirement to choose every part of the pathway.
Presence in the immediate aftermath of violence, emotional and spiritual support, family liaison, and coordination with the systems responding around a family.
Help identifying urgent needs and navigating resources, including transportation, food, work, housing-related concerns, and communication with employers, landlords, or creditors when appropriate.
Support understanding victim-assistance processes, compensation applications, court-related needs, and communication with appropriate agencies. Assistance is not a guarantee of eligibility, payment, or a legal result.
Guidance and accompaniment around body-identification procedures, vigils, funeral arrangements, memorial needs, and the decisions families confront after a violent death. SnR also provides emergency grief response and spiritual support to 911 call takers and dispatchers at Chicago’s Office of Emergency Management and Communications (OEMC), particularly following the loss of a colleague.
Trauma-informed emotional and spiritual care, counseling triage and referrals, and connections to appropriate individual, child, family, or group support.
Workshops, speaking, and community education that help leaders understand the human aftermath of violence and strengthen how institutions communicate and respond.
Services depend on individual needs, appropriate referrals and available resources. Contact SnR to discuss what can be offered; clinical treatment, legal representation and direct financial assistance are not guaranteed.
Pastor Donovan Price, Founder and Executive Director.
Founder & Executive Director
Pastor Donovan Price.
Rev. Dr. Donovan E. Price Sr. founded Solutions & Resources in 2016. His work brings together street-level crisis response, victim advocacy, spiritual care, and the practical coordination families need after violence.
Families move between hospitals, public agencies, courts, homes, and the responsibilities of daily life. SnR’s work is to help keep those connections from breaking when people are already carrying more than they should have to carry alone.
“When the police tape goes up, Solutions and Resources is there.”
Dr. Tiffani Farrow, Director of Trauma-Informed Care & Family Wellness.
Solutions and Resources
Dr. Tiffani A. Farrow
Ed.D., NCSP
Director of Trauma-Informed Care & Family Wellness
Tiffani A. Farrow, Ed.D., NCSP, is a Nationally Certified School Psychologist licensed to practice in Illinois and Michigan and a state-endorsed Learning Behavior Specialist I (LBS1). With more than 22 years of experience serving children, adolescents, young adults, families, and educational systems, Dr. Farrow provides comprehensive psychological and educational services grounded in trauma-informed, culturally responsive, evidence-based, and equity-centered practice.
Dr. Farrow's clinical practice includes comprehensive psychoeducational assessment, consultation and collaborative problem solving, mental and behavioral health services and interventions, and the development of individualized supports addressing learning, behavior, social-emotional functioning, and psychological well-being. Through a trauma-informed lens, she considers how adverse experiences, environmental stressors, relationships, culture, and systems may influence a learner's functioning, behavior, engagement, and access to learning. Her approach emphasizes psychological safety, resilience, strengths-based practice, and responsive supports that recognize the whole child within the context of family, school, and community.
Read more about Dr. Farrow
Dr. Farrow works collaboratively with students, families, educators, administrators, clinicians, multidisciplinary teams, and community providers to identify needs, interpret assessment data, develop and monitor targeted interventions, and strengthen systems of support. Her consultation and collaborative problem-solving approach is designed to connect assessment findings to meaningful interventions and to promote coordinated, practical, and sustainable supports across settings.
Her professional experience extends across diverse educational, clinical, and community-based settings. Dr. Farrow works and collaborates with early childhood programs and preschools; public, private, and charter schools; school district offices and educational agencies; colleges and universities; mental health centers, hospitals, and community agencies; and private practice settings. Across these environments, she applies a trauma-informed and collaborative approach to assessment, consultation, intervention planning, mental and behavioral health services, prevention, and continuity of care.
Consistent with the National Association of School Psychologists (NASP) Practice Model, Dr. Farrow's work places particular emphasis on consultation and collaboration, mental and behavioral health services and interventions, and family-school-community collaboration. Her practice recognizes that learning and behavior cannot be understood in isolation from emotional well-being, relationships, lived experiences, family and community context, culture, and environmental factors. She integrates these considerations into assessment, intervention, prevention, consultation, and responsive services to promote positive academic, behavioral, social-emotional, and mental health outcomes.
Dr. Farrow completed her professional training at National Louis University and Loyola University Chicago. Her areas of professional and clinical interest include trauma-informed practice, cognitive behavioral approaches, dialectical behavioral approaches, behavioral and social-emotional intervention, research- and evidence-based literacy interventions, consultation, family-school-community collaboration, and systems-level support. She has expanded her service delivery beyond traditional assessment to include consultation, counseling, advocacy, mentoring, professional development, workshops, training, and community-based educational and mental health support.
Dr. Farrow is a member of the American Psychological Association (APA), Division 16; the National Association of School Psychologists (NASP); and the Illinois School Psychologists Association (ISPA).
Director of Fiscal Compliance and Strategic HR Operations
Alicia Michelle Straughter, Ph.D. (M.A. in Organizational Development and B.A. in Communications), is a distinguished leadership strategist, HR executive, and nonprofit management consultant with over 25 years of experience in strategic HR, nonprofit and business management, and transformational leadership. She spent 20 years working alongside leadership expert and motivational speaker Stedman Graham in a senior leadership role, where she played a key part in developing youth leadership programs focused on identity-based leadership, celebrity events, nonprofit management, and personal development.
As the founder and CEO of AMS Consulting Services Inc., a minority-owned HR firm, she has successfully led initiatives in leadership development, government contract management, and organizational transformation. She has managed budgets exceeding $15 million, spearheaded impactful programs for women and youth empowerment, and coached industry leaders to develop authentic, purpose-driven leadership strategies.
Read more about Dr. Straughter
Her experience extends into higher education, where she has served as an adjunct professor in the school of business, teaching and mentoring emerging leaders and designing programs that bridge academic theory with real-world leadership application.
She is also the chief creator of the Women Who Empower Chronicle, a platform dedicated to amplifying the voices of women leaders through storytelling, leadership insights, and empowerment resources.
Beyond consulting, she hosts the Soul of a Leader podcast, where she engages in transformative leadership conversations. She is also an accomplished author who co-authored Soul of a Leader Echoes from Episodes from the Soul of a Leader Podcast Guests. She is the author of Strategies and Practices of Women Who Lead and is developing a 7-day devotional for women in leadership. With a passion for mentorship, diversity advocacy, and leadership excellence, Dr. Alicia Michelle Straughter continues to push boundaries, shaping the next generation of leaders and fostering inclusive, purpose-driven workplaces.
Evidence & context / dates matter
Count what happened. Never lose who matters.
Research helps explain the scale and uneven burden of violence. SnR’s own reporting must show what the organization did for families. Those are different questions—and both deserve honest answers.
Chicago research / historical context
Behind the citywide averages.
These findings come from the University of Chicago Crime Lab. They are not 2026 live counts, SnR performance measures, or evidence of a formal research partnership.
2024 analysis
22×
Unequal exposure to fatal violence
The Crime Lab reported that Black residents were 22 times more likely to be killed than White residents.
Progress deserves recognition. Ongoing grief deserves support. Our position: a decline in violence does not remove the needs of families already living with its consequences.
Sources checked September 10, 2026. Refer to each report for measurement definitions, data cutoffs, and limitations. Comparisons above are not combined into a single trend line.
SnR reporting / separate from city data
Make the work accountable.
An impact report should distinguish the families reached, the services delivered, and the changes people report—without making their most private experiences public.
Unique families supported and incident responses, with a defined reporting period and clear counting rules.
02
Lasting support
Follow-up contacts, completed referrals, court accompaniment, and practical support—counted separately from individuals.
03
Family-defined progress
Consented feedback on access, navigation, and support. No claim that SnR caused a citywide crime reduction.
Reporting priorities are discussed with partners using defined periods, clear counting rules and appropriate privacy safeguards. No audited SnR performance totals are presented on this page.
An additional community data source
HeyJackass is an independent community data source. Visit the publisher for its current figures and definitions; its counts are not presented here as official data or SnR performance measures.
Organizational reporting / definitions before totals
People are not interchangeable with encounters.
A person, a household, a support encounter and a referral describe different things. A referral is not proof of placement; a website visit is not a family served. Citywide crime trends are not automatically SnR outcomes.
How to read future SnR activity reporting
Look for a reporting period, the unit being counted, the support provided and whether the information is self-reported, administratively documented or independently evaluated. These definitions explain future reporting; they are not a new set of results or an independent evaluation.
Chicago / all 77 community areas
One city. No disposable communities.
SnR’s citywide commitment begins with recognizing that every community has people, history, strengths, and needs—not just a place in a crime table.
Find your place in Chicago
Rogers Park
Support can include people and places beyond the immediate household.
Choose a name, click a shape on the map, or use the numbered directory. Your selection highlights the matching community area—not an incident or a person’s address.
Community areas are not wards, ZIP codes, or every named neighborhood. This map is a geographic guide, not a dispatch service, office-location map, or record of SnR encounters.
The city we share
Chicago · 77 community areas
N ↑
Opening Chicago’s community map…
Published geographic boundaries—not generated shapes.
Selected: Rogers Park
Community areaYour selection
Boundary source: City of Chicago Data Portal. The map requires internet to load the official boundary file. No location request, incident tracking, or personal-data collection is used.
Chicago’s 77 community areas
A citywide service commitment is not a separate office in every neighborhood. Contact SnR to discuss available support.
Browse the community-area directory
Albany Park
Archer Heights
Armour Square
Ashburn
Auburn Gresham
Austin
Avalon Park
Avondale
Belmont Cragin
Beverly
Bridgeport
Brighton Park
Burnside
Calumet Heights
Chatham
Chicago Lawn
Clearing
Douglas
Dunning
East Garfield Park
East Side
Edgewater
Edison Park
Englewood
Forest Glen
Fuller Park
Gage Park
Garfield Ridge
Grand Boulevard
Greater Grand Crossing
Hegewisch
Hermosa
Humboldt Park
Hyde Park
Irving Park
Jefferson Park
Kenwood
Lake View
Lincoln Park
Lincoln Square
Logan Square
Loop
Lower West Side
McKinley Park
Montclare
Morgan Park
Mount Greenwood
Near North Side
Near South Side
Near West Side
New City
North Center
North Lawndale
North Park
Norwood Park
O’Hare
Oakland
Portage Park
Pullman
Riverdale
Rogers Park
Roseland
South Chicago
South Deering
South Lawndale
South Shore
Uptown
Washington Heights
Washington Park
West Elsdon
West Englewood
West Garfield Park
West Lawn
West Pullman
West Ridge
West Town
Woodlawn
Speaking / training / institutional dialogue
Bring the realities of the frontline into the room.
Book Pastor Donovan Price for a keynote, a facilitated conversation, or practical training on violence, grief, trust, and the responsibility to stay with families after a crisis.
Pastor Donovan Price speaking about the work of Solutions and Resources.
Rev. Dr. Donovan E. Price Sr.
Field experience. Systems insight. Human consequence.
Founder and Executive Director of Solutions & Resources, Pastor Donovan works where violence, grief, families, and public systems meet.
The conversation can be shaped for universities, healthcare teams, public-safety leaders, victim-service professionals, faith communities, foundations, and civic audiences.
Engagements are tailored to audience and purpose. Speaking inquiries are not confirmed bookings. Fees, travel, availability, and scope are discussed privately.
Signature conversations / tailored to your audience
Not just inspiration. A different understanding.
Keynote / public dialogue
The Blue Glow
What violence leaves behind after the emergency response ends. A conversation about traumatic loss, human dignity, and what it means to remain present.
Training / leadership workshop
The First 180 Minutes
The first hours after violence, viewed through a family’s experience. Explore communication, coordination, and the gaps between police, hospitals, and community support.
Faith & community leadership
Faithful Presence
How faith communities can meet grief without rushing it, speaking over it, or reducing practical care to comforting words.
Institutions / cross-sector teams
Families Between Systems
Identify where people get lost between agencies, responsibilities, and referrals—and what meaningful, lasting support could look like.
Helping professionals
Who Cares for Those Who Show Up?
The human cost carried by responders, advocates, clergy, and caregivers. Make room for the people whose job is to stay steady for everyone else.
Philanthropy / civic audiences
After the Headlines
Why prevention and survivor support belong in the same conversation, and why sustained care cannot depend on the length of a news cycle.
Discuss the topic, audience, duration and format with SnR before confirming an engagement. These talks are not advertised as accredited continuing education or clinical treatment.
Start a conversation
Tell us about your room.
Who will be listening? What do they need to understand? What do you hope they do differently afterward?
Prepare an email inquiry, review it, then choose Open in email app and send it. Nothing is submitted by this form, and no date is reserved until SnR confirms the engagement.
For institutional planning, not an application for individual assistance.
Office for Victims of Crime · published August 2015 · source checked September 17, 2026.
03 / Community & faith partners
Build from local trust.
Bring neighborhood knowledge, volunteers, meeting space, practical resources, or training needs into a shared conversation.
The next chapter / planned Healing Center
A place built around people.
SnR’s Healing Center vision brings advocacy, family support, wellness, group spaces, technology access, and community connection into one thoughtful environment.
For hospitals, schools, clergy and community helpers
Discuss the referral before sending the story.
Call SnR at 872.702.1313 to discuss a possible referral and an appropriate next step. Begin with your role and the general type of support needed. Confirm the person’s permission and the appropriate way to communicate before sharing private information.
Do not send medical records, case files, Social Security numbers or private addresses through general email or this website. A referral discussion does not guarantee acceptance, funding, a clinical appointment or immediate response.
A place for healing. A foundation for lasting care.
A planned SnR Healing Center that would strengthen existing youth and family support, with space for grief care, family connection, practical advocacy and continuing healing.
Planned · Not an operating facility
Concept visualization—not a photograph of a secured or operating SnR property. Final location, design, services, funding, and opening date remain subject to confirmation.
Care & advocacy
A proposed home for family support, private conversations, individual and group wellness, and coordinated navigation.
Connection & access
Spaces for learning, gathering, technology access, and the practical work of reconnecting people with resources.
Voice & community
A vision for creative expression, storytelling, and community dialogue—always grounded in consent and dignity.
A considered selection—not a wall of logos. News coverage helps people understand the work; it is not an institutional endorsement.
CBS News Chicago ·
Standing with a family in grief
Solutions and Resources (SnR) helped a Spanish-speaking family connect with resources following the death of their seven-year-old daughter and led a balloon release and vigil in her memory.
CBS Chicago’s coverage includes Pastor Donovan Price speaking at the vigil.
Leer el resumen en español
Solutions and Resources (SnR) ayudó a una familia de habla hispana a encontrar recursos tras la muerte de su hija de siete años y encabezó una suelta de globos y una vigilia en su memoria.
La cobertura de CBS Chicago incluye al pastor Donovan Price hablando durante la vigilia.
Aviso sobre el contenido: El reportaje trata de la muerte violenta de una niña y muestra a familiares en duelo. El video y el artículo de CBS están en inglés.
Kate Snow followed Pastor Donovan Price as he supported families in Chicago during NBC News’ July 2022 reporting on the human aftermath of gun violence. Content note: the linked account discusses shootings, death and bereavement.
FBI Chicago’s announcement recognizes Rev. Dr. Donovan E. Price Sr. and describes SnR’s victim advocacy, crisis intervention, and assistance to families affected by violence.
Recognition is described accurately; no government seal or implied agency endorsement is used.
For interviews, panels, and documentary inquiries Contact dprice@solutionsandresources.org or 872.702.1313. Any access involving survivors or families requires their informed consent and appropriate privacy safeguards.
Effective January 1, 2027. Not yet in effect as of this notice’s publication on September 16, 2026.
Public Act 104-0563 amends the Crime Victims Compensation Act. This advance notice may help survivors, families and advocates prepare.
Notification: the standard law-enforcement notification period becomes 30 days, with statutory extension provisions. This is not the compensation application deadline.
Documentation: the law revises mental-health-provider notification and supporting-record procedures.
Emergency awards: changes address certain quoted funeral/burial costs and relocation expenses due to be incurred. Awards remain subject to individual review.
Need help now? Do not wait for 2027. Use the Attorney General’s current program and application instructions. Ask which rules apply to your situation, especially for a claim spanning the effective date. This is general information, not individualized legal advice or a guarantee of payment.
Sources: Illinois General Assembly, Public Act 104-0563, Sections 4.2, 6.1, 7.1 and 10.2; Illinois Attorney General program page. Published and source-checked . Recheck official guidance before relying on this dated summary.
SnR Cares
Illinois child-victim rights / enacted law
Effective
Illinois child-victim forensic interview rights are changing.
Effective January 1, 2027. Not yet in effect as of this notice’s publication on September 22, 2026.
Public Act 104-0832 amends Illinois law governing Children’s Advocacy Centers and the Bill of Rights for Children. This advance notice is for children, non-offending parents and caregivers, families, schools and helpers supporting a child through an investigation.
Who the forensic-interview provision covers: a child reported to DCFS or law enforcement as a victim of sexual assault or sexual abuse, trafficking in persons, involuntary servitude, or related offenses, when the case is accepted for investigation.
CAC interview right: the law provides for a forensic interview through an accredited Children’s Advocacy Center serving the child’s area or the jurisdiction where the incident occurred, when the service is accessible based on the CAC’s available resources.
Notice to the child: the agency with statutory investigative authority must notify the child of this right in a developmentally appropriate way consistent with the child’s capacity to understand. The child may request a support person when that notice is given.
Coordinated response: the Act also strengthens multidisciplinary-team coordination and communication while preserving applicable privacy and confidentiality requirements.
This is an advance legal-information notice, not an SnR service offer. Individual procedures depend on the investigation, jurisdiction and available resources. SnR does not determine whether a case is accepted for investigation, conduct CAC forensic interviews, or guarantee access to a particular center or service.
Source: Illinois General Assembly, Public Act 104-0832, including the Children’s Advocacy Center Act and Bill of Rights for Children amendments. Published and source-checked . Recheck official instructions and case-specific procedures before relying on this dated summary.
SnR Cares
Illinois domestic violence / effective now
Effective
Illinois changed part of the police-response process in domestic-violence cases involving a juvenile alleged offender.
Effective now. Public Act 104-0802 took effect August 7, 2026.
The law amended Section 304 of the Illinois Domestic Violence Act. It removed the statutory requirement that officers use the Adolescent Domestic Battery Typology Tool when deciding whether to arrest, divert, or assist with alternative placement in a case involving a juvenile alleged offender. It also removed the former automatic requirement in this section to forward every non-arrest incident report to the State’s Attorney for review.
What still remains: if an officer does not arrest or otherwise initiate criminal proceedings, the officer must make a police report of a bona fide allegation and the investigation’s disposition.
Victim notice still matters: the officer must inform the victim of the right to request that a criminal proceeding be initiated where appropriate, including the local process for meeting with the State’s Attorney’s office, a warrant officer, or another official.
Case outcomes remain individualized: this change does not mean arrest, diversion, prosecution, or alternative placement is automatic in either direction.
This is general legal information, not an SnR decision or legal representation. SnR does not determine whether an arrest is made, whether a juvenile is diverted, whether charges are filed, or whether a prosecutor takes a case. Use official local procedures for case-specific questions.
Source: Illinois General Assembly, Public Act 104-0802, amending 750 ILCS 60/304. Effective August 7, 2026; source-checked . Recheck official local procedures before relying on this dated summary.
SnR Cares
Illinois benefits clarification / current information
Medicaid change
Two separate federal changes can be easy to confuse.
Effective now; status checked October 1, 2026. A September 21 federal court ruling and the October 1 Medicaid eligibility change are separate developments.
September 21 court ruling: the Illinois Attorney General reports that a federal court vacated challenged federal rules that had threatened access to certain federally supported social-service programs, including violent-crime-victim counseling and legal services. This ruling does not create universal eligibility for every program.
October 1 Medicaid change: Illinois HFS says a different federal law now changes federally funded Medicaid eligibility for many noncitizens as of October 1, 2026. For people affected by that change, September 30 was the last day of full federal Medicaid coverage under their prior eligibility category.
If HFS asks for updated documents: if HFS cannot verify your immigration status right away, its current guidance provides a 90-day period to submit current immigration-status documents. Follow the request and deadline in your notice; contact HFS promptly if anything is unclear. Do not treat this document period as a guarantee of full Medicaid coverage after October 1, 2026.Read the HFS document-verification guidance ↗
Important Illinois-funded exceptions: HFS says Illinois-funded AATV Medical coverage (referred to by HFS as former VTTC medical), the Illinois medical program for survivors of domestic violence, Health Benefits for Immigrant Seniors, and the Illinois kidney/renal program are unchanged by this federal Medicaid eligibility change. Eligibility still depends on the individual program and the person’s circumstances.
Emergency care: HFS states that Emergency Medicaid remains available for qualifying emergency medical needs when other Medicaid eligibility requirements are met except immigration status.
Do not assume the court ruling restores Medicaid or that survivor status alone determines eligibility. These are separate legal and program changes. Check the specific program, current HFS notice, and individual eligibility before relying on this summary. This is general information, not immigration or legal advice and not an SnR eligibility determination.
Sources: Illinois Attorney General, September 21, 2026; Illinois Department of Healthcare and Family Services, current noncitizen Medicaid guidance. Published and source-checked . The 90-day document-verification clarification and its HFS FAQ were checked . Effective-status wording was checked . Recheck official guidance before relying on this dated summary.
SnR Cares
Illinois protection orders / effective now
Effective
Illinois clarified protection-order access for minors and people affected by incarceration.
Effective now. Public Act 104-0775 took effect August 7, 2026.
Minor status: a petitioner may not be denied a covered protective order because the petitioner or respondent is a minor.
Incarceration alone: a petitioner may not be denied a covered protective order solely because the petitioner or respondent is incarcerated in a penal institution when the order is issued.
Domestic-violence petitions: the Act also clarifies circumstances in which a petition may be filed when abuse involved a family or household member who is incarcerated.
This does not make an order automatic. Courts still apply the underlying statutory requirements and case-specific facts. SnR does not determine eligibility, whether statutory requirements are met, or whether a court will grant relief.
Source: Illinois General Assembly, Public Act 104-0775. Effective August 7, 2026; source-checked . Recheck official court procedures before relying on this dated summary.
After a death: the next call
If you were told your loved one is at the Cook County Medical Examiner’s Office, call Intake before traveling. After an overnight death, make this a first call the following day at opening; check the different public-office and identification hours in the guide. Follow any earlier instructions from staff. Not every case requires an in-person visit.
Find a useful next resource. Keep your choices yours.
Browse a selected directory of outside services, learning resources and official notices. Manual filters stay in this page. Smart Find can categorize a short, general phrase; do not enter names, addresses, case numbers, medical details or sensitive records. No GPS is used.
No GPS. No address required. Manual filters stay on this page. Smart Find has its own privacy note below.
Optional Smart Find
Use your own words — without telling your story.
Enter only the general kind of help you are looking for, such as “housing after violence,” “grief support for a child,” or “someone is monitoring my phone.” Smart Find can choose one approved directory topic. It cannot give case advice, decide eligibility, create a referral, or dispatch help.
Privacy: Ordinary filters stay in your browser. If you use Smart Find, the general words you type are sent to this site’s AI service for one-time categorization. SnR does not intentionally save that phrase through this tool. Do not include identifying or case-specific information.
You can skip Smart Find and use the filters below.
Location is not eligibility. A community choice can move a listed location earlier; it never removes a matching resource. We do not calculate distance or show live beds or appointments. Do not enter private case information in the directory search.
23 selected public resources and notices. Filters need JavaScript; every listing is readable below without it.
After a death / body identification
Cook County Medical Examiner — Identification & family directions
Location
2121 W. Harrison Street, Chicago, IL 60612
Service area
Deaths being handled by the Cook County Medical Examiner, including Chicago cases within its jurisdiction; not every death requires this office.
Who / important limits
Intake confirms whether a family member needs to participate in identification, who should attend and what documents to bring. Not every case requires a visit. Identification is not viewing or visitation. Ask about case-specific requirements, accessibility, language assistance and any charges; none are assumed here.
Next step
Call Intake at 312-997-4418 before traveling; main office 312-666-0500. Public-office hours: weekdays 7 a.m.–3 p.m. except County holidays. Identification: weekdays 11 a.m.–7 p.m.; weekends and County holidays noon–4 p.m. Follow staff instructions; these are not a separately confirmed telephone schedule or appointment.
Official information ↗
Public source checked . Confirm current details with the provider.
Online City information; locations vary by provider
Service area
Chicago; coverage differs by program
Who / important limits
Read the individual provider requirements. A City listing is not a guarantee of service or a referral accepted by SnR.
Next step
Use the City page to identify the appropriate provider.
Official information ↗
Public source checked . Confirm current details with the provider.
Victim rights, court & case-specific support
Cook County State’s Attorney — Victim Services Bureau
Location
Contact the assigned Victim Specialist or the bureau
Service area
Charged Cook County criminal cases; confirm the individual case with the bureau
Who / important limits
Victim Specialists provide rights and court-process information, help with victim-impact statements and compensation paperwork, safety planning and referrals. Potential relocation is case-specific when safety is at risk during a violent-crime prosecution, not general housing assistance. Eligibility and availability vary; no relocation, financial help, counseling or outcome is guaranteed.
Next step
Victim Services: 773-674-7200. If you do not know your assigned specialist, ask the bureau to direct you. Confirm appropriate channels before sending private records.
Official information ↗
Public source checked . Confirm current details with the provider.
Safety notice
OVC compensation-scam warning
Location
Online official warning
Service area
United States
Who / important limits
Information, not an application. Independently verify unexpected award messages; legitimate applications may require documentation.
Next step
Read the official warning and use independently located agency contacts.
Official information ↗
Public source checked . Confirm current details with the provider.
Court notice
Chicago Stalking No Contact Order filing change
Location
From September 21, 2026: Daley Center, 50 W. Washington Street, Room CL24
Service area
Chicago Stalking No Contact Order matters
Who / important limits
This notice does not move Domestic Violence Act cases, Civil No Contact Order Act cases or criminal stalking cases. Confirm your case instructions with the court.
Next step
Read the official court notice before traveling.
Official information ↗
Public source checked . Confirm current details with the provider.
Crisis support
988 Suicide & Crisis Lifeline
Location
Phone, text and online
Service area
United States
Who / important limits
A separate crisis-support service, not SnR. Immediate danger or medical emergency: call 911.
Next step
Call or text 988; online options are on the official site.
Official information ↗
Public source checked . Confirm current details with the provider.
Official program
Use current Attorney General instructions. SnR does not determine awards, and this listing does not replace application or notification deadlines.
Next step
Read the official program and application instructions.
Official information ↗
Public source checked . Confirm current details with the provider.
Housing navigation
Chicago Coordinated Entry System
Location
Phone and Chicago access points
Service area
Chicago housing-assessment system
Who / important limits
For people experiencing homelessness. An assessment does not guarantee housing. Confirm current access-point arrangements.
Next step
CES phone access: 312-971-4178. For immediate shelter, All Chicago directs people to 311.
Official information ↗
Public source checked . Confirm current details with the provider.
Housing access point
Phalanx Family Services CES access point
Location
837 W. 119th Street, Chicago · South Side
Service area
Chicago Coordinated Entry assessment access
Who / important limits
For people experiencing homelessness. No South Side residency restriction is stated in the linked listing; confirm whether this access point fits your situation.
Official information ↗
Public source checked . Confirm current details with the provider.
Support and referral
Illinois Domestic Violence Hotline
Location
Telephone support
Service area
Illinois
Who / important limits
Contact the hotline about domestic-violence support and local options; provider availability varies.
Next step
877-863-6338. This is not SnR's telephone number.
Official information ↗
Public source checked . Confirm current details with the provider.
Official program
Illinois PRB Victim & Witness Services
Location
Illinois Prisoner Review Board information
Service area
Illinois post-conviction notification matters
Who / important limits
Use the Board's notification and participation instructions. Keep registered contact information current; this page does not register you.
Next step
Read official registration and victim-statement options.
Official information ↗
Public source checked . Confirm current details with the provider.
Resource navigation
211 Metro Chicago
Location
Phone and online resource navigation
Service area
Chicago and suburban Cook County
Who / important limits
Non-emergency information and referral. Each referred program determines eligibility and availability.
Next step
Call 211 or browse the official resource directory.
Official information ↗
Public source checked . Confirm current details with the provider.
Bereavement support · English / Español
Cook County State’s Attorney — Homicide-family support groups
Location
26th & California group and La Red de Familia y Amigos: 2650 S. California Avenue, Chicago. Published time: 10 a.m.–noon; dates differ by group.
Service area
Chicago meeting location; confirm participant eligibility with the organizer.
Who / important limits
For surviving family members of homicide victims. Age limits, fees and any active-prosecution requirement are not stated on the organizer’s page. Confirm eligibility, accessibility and space before attending. Not an SnR-hosted group.
Next step
Choose a date on the official calendar. The organizer requests your name and phone number by email to register. Use the matching group below; do not send case records.
Official information ↗
Public source checked . Confirm current details with the provider.
Homicide-family support
Chicago Survivors
Location
1010 W. 35th Street, Suite 510, Chicago; confirm arrangements
Service area
Families of Chicago homicide victims
Who / important limits
Homicide-family support; ask the organization about the services appropriate to your circumstances. A listing is not a booked appointment.
Next step
Office: 312-488-9222; see the official How We Help page.
Official information ↗
Public source checked . Confirm current details with the provider.
Community service
Acclivus — Programs & Services
Location
Hospital and neighborhood-based programs
Service area
Selected hospitals and communities named on the program page
Who / important limits
Coverage and access depend on the specific program. Confirm with Acclivus; this is not a universal walk-in or relocation-funding offer.
Next step
Use official program and contact information.
Official information ↗
Public source checked . Confirm current details with the provider.
Community service
Institute for Nonviolence Chicago
Location
Neighborhood-based services
Service area
Selected Chicago neighborhoods; confirm current coverage
Who / important limits
Ask the organization which program and referral route fits your needs. SnR does not determine participation.
Next step
Use the organization's official Get Connected or contact route.
Official information ↗
Public source checked . Confirm current details with the provider.
Survivor support
Resilience — Sexual Assault Support
Location
Chicago-area programs and telephone contact
Service area
Sexual-assault survivors; confirm program arrangements
Who / important limits
The organization describes advocacy and therapy services. Confirm the appropriate service and access route; this is not a SnR appointment.
Next step
Resilience: 312-443-9603. Chicago Rape Crisis Hotline: 888-293-2080.
Official information ↗
Public source checked . Confirm current details with the provider.
Child and family support
Chicago Children's Advocacy Center
Location
1240 S. Damen Avenue, Chicago
Service area
Chicago child-abuse response and related family services
Who / important limits
Read the Center's intake and service process; coordinated services may require specific referrals. This website is not an abuse-reporting channel.
Next step
312-492-3700; official site explains intake and reporting routes.
Official information ↗
Public source checked . Confirm current details with the provider.
Civil legal assistance
Legal Aid Chicago
Location
Telephone, online intake and listed clinics
Service area
Chicago and suburban Cook County; certain programs differ
Who / important limits
Income, case priorities and other eligibility requirements apply. Legal Aid Chicago does not accept assistance requests by general email or newsletter signup.
Next step
312-341-1070 or the official Get Help application route.
Official information ↗
Public source checked . Confirm current details with the provider.
Learning resource
Dougy Center — Grief Resources
Location
Online educational materials
Service area
Online readers; local support groups have separate arrangements
Who / important limits
Resources for children, teens, young adults, caregivers and supporters. Reading materials is not enrollment in counseling or a Chicago program.
Next step
Browse age- and audience-specific resources on the official site.
Official information ↗
Public source checked . Confirm current details with the provider.
Digital safety resource
NNEDV Safety Net — Technology Safety
Location
Online educational resources
Service area
United States; educational resources are available online
Who / important limits
Safety Net provides technology-safety information for survivors and advocates. Reading these resources is not an emergency response, legal representation, or enrollment in a local service.
Next step
Use the official Technology Safety resources for safer-device and technology-abuse guidance. If a device may be monitored, consider using a safer device when possible.
Official information ↗
Public source checked . Confirm current details with the provider.
Housing access point
Franciscan Outreach CES access point
Location
10 S. Kedzie Avenue, Chicago · West Side; ask for Franciscan Outreach, first floor
Service area
Chicago Coordinated Entry assessment access
Who / important limits
For people experiencing homelessness. Location is not a neighborhood eligibility rule; confirm access details before traveling.
Next step
312-746-5642. Check All Chicago's current hours before visiting.
Official information ↗
Public source checked . Confirm current details with the provider.
Youth housing access point
Broadway Youth Center CES access point
Location
1023 W. Irving Park Road, Chicago · North Side
Service area
Chicago youth Coordinated Entry access
Who / important limits
All Chicago lists ages 12–24 only, with limited services for minors. Confirm age and service requirements; do not assume adult eligibility.
Next step
773-388-1600. Confirm current hours and arrangements before visiting.
Official information ↗
Public source checked . Confirm current details with the provider.
No matching listing in this small directory. Try another topic or reset the filters. A missing result does not mean you are ineligible for support.
SnR Cares
Safety & relocationCook County
Threatened because of a criminal case?Relocation help may be available.
For victims and witnesses whose safety is at risk during a violent-crime prosecution. Cook County Victim Specialists may help arrange relocation after a case is charged.
Your next step
Start with your Victim Specialist.
Not sure who that is? Contact Cook County Victim Services
This is a selected directory, not a complete inventory of services in all 77 community areas. Source-check dates differ by listing. Providers determine eligibility and availability. SnR does not operate every listed service. Immediate danger or medical emergency: call 911.
Support rooted in faith, too.
Faith-based grief and trauma resources are here when that is the kind of support you are seeking. Faith-based materials are optional; the rest of the library remains available.
Choose what feels useful. Preview children’s materials with a trusted adult. These outside resources are educational, not personal treatment advice; inclusion does not imply a partnership or endorsement by the publisher. Book links go to publishers, not an affiliate checkout. Ask your library about borrowing.
17 resources · publisher details and original check dates apply
School & caregiver resources: choose your audience
Choose the material intended for your role. These are educational resources, not assessments, diagnoses or enrollment in SnR services. External links open in a new tab.
A Bible-based guide to spiritual first aid after natural or human-caused disasters, with practical ideas for caring for yourself and others.
Faith-based perspective. The publisher describes it as especially helpful after the initial shock has passed. Use at your own pace; not emergency care or individualized treatment.
Adults · Supporters · Professionals · Faith communities Free digital guides; printed copies may cost extra
A Christ-centered grief-support program combining video teaching, group conversation, and a participant guide. Explore the introduction and find in-person or online groups.
For people grieving someone’s death. Full seminar videos are part of the program, not an unrestricted free video library. Confirm cost, access, and suitability with the host.
Adults · Supporters · Faith communities Introductory information online; group and material costs vary
A Bible-based family resource for uncertain times, especially after a disaster. Designed for families with children ages 8–12.
Preview with a trusted adult. Offered in English, Spanish, Russian, and Ukrainian. This is a faith-based conversation resource, not a diagnosis or a substitute for a child’s individual care.
Children & caregivers · Faith communities Free resource linked by the publisher
Explore organizer-listed support groups and gatherings in Chicago or online. Check the audience, format, and access details before you make plans.
Listings checked September 27, 2026. These are outside organizations’ events—not SnR-hosted sessions. A listed date does not guarantee a place. Confirm registration, time zone, accessibility, costs, and any intake requirement with the organizer. A remembrance walk is not a therapy group.
Grief support · online
Monthly Grief Support Group — Virtual
Monday, October 26, 2026 · 7:30–9:00 p.m. Online via Zoom
For adults who have experienced the death of a loved one within the past two years. JCFS describes this as a free monthly group; registration is required.
JCFS Chicago and community co-sponsors. This is an outside-organizer event, not an SnR-hosted session.
Tuesday, November 3, 2026 · 10:30 a.m.–12:00 p.m. Online
A virtual drop-in grief support group for older adults who have experienced the death of a spouse or partner within the past two years. Contact the organizer for the Zoom link.
JCFS Chicago. This is an outside-organizer group; confirm participation details directly with JCFS.
Tuesday, November 10, 2026 · 7:00–8:00 p.m. Online via Zoom
A monthly drop-in support group for adults grieving the loss of a loved one to suicide. JCFS says the group welcomes people from the Jewish community and beyond.
JCFS Chicago and co-sponsors. This is an outside-organizer event, not an SnR-hosted session.
Official organizer listing ↗
Source checked October 19, 2026.
Holiday grief support · in person · faith-based organizer
Surviving the Holidays — GriefShare
Saturday, November 14, 2026 · 9:30 a.m.–12:30 p.m. Victory in Christ Kingdom Church · Chicago
GriefShare lists this as a one-time English-language Surviving the Holidays event. Confirm registration, location details and any participation requirements with the organizer before attending.
Outside faith-based organizer. Listing here does not require religious participation in SnR services and is not an SnR-hosted program.
Find church-hosted or online support for grief after a death. Check the organizer’s current dates, cost, and access; no Chicago meeting is assumed from the directory alone.
Send the public organizer link, date, audience, location, and any cost or registration requirement to SnR for review. Please do not include participant names or private stories. Listings need to be checked before they are added.
Support should see the person who was hurt—and the people around them whose days, relationships, and places may now feel different.
There is room for your experience, too
Who else is carrying what happened?
Choose a perspective below. These are starting points for a conversation, not a demand to disclose or a guarantee of a particular service.
The purpose is connection, not exposure
A wider circle. Not a wider audience.
Being part of the response does not entitle anyone to a family’s story, a child’s photograph, or a patient’s medical information.
Small, practical ways to show up
Ask before sharing details. Offer a specific task rather than pressure to talk. Share verified support information. Make space for employees, neighbors, and young people to decline a conversation or a public gathering.
Businesses can help sustain the network—with permission-based support for staff, trusted information, community partnerships, and contributions to the work—without turning someone’s loss into a promotion.
You can read these perspectives directly, as well as use the choices above.
Injured people & surviving victims
Physical recovery, information, privacy, practical needs, and emotional support may all matter. Let the person’s priorities lead. An advocate should not assume what they need, how they feel, or that they want their story told.
Ask what would be helpful right now.
Keep medical and case information with authorized contacts.
Discuss support that can continue after the first response.
Relatives, partners, close friends, and chosen family may be making decisions while managing grief and the needs of others. Relationships differ, and care should leave room for the people the survivor identifies as important.
Offer a specific practical task rather than demanding decisions.
Agree on what information can be shared and with whom.
Include support for caregivers and children, not just logistics.
Someone may have seen the incident, heard it from home, sheltered with children, or returned to find their block changed. They do not have to be related to the victim to ask about support. A community response should listen without turning the block into a public case file.
Share verified help information—not graphic images or rumors.
Offer private, voluntary check-ins and respect a “not now.”
Discuss an appropriate neighborhood support conversation with SnR.
Support for young people and the people caring for them
Solutions and Resources (SnR) supports young people and families affected by violence and traumatic loss. A young person may be grieving a parent, sibling or friend, recovering from an injury, or carrying the impact of violence they witnessed.
Crisis response and grief support centered on the young person’s needs.
Caregiver support and practical help with family stability and everyday concerns.
Safety planning, appropriate referrals and follow-up as needs change.
When clinical care is needed, SnR can help identify appropriate qualified providers. Contact SnR to discuss available support for your situation.
A child may be affected through a friend, a sibling, something witnessed, or the fears of adults around them. Adults can seek age-appropriate guidance without making the child repeatedly explain what happened. School and caregiver coordination should protect the child’s privacy.
Use the child’s trusted adult and appropriate school supports.
Choose age-appropriate resources and review media first.
Seek qualified support when concerns persist or feel overwhelming.
Solutions and Resources (SnR) recognizes that violence and loss can affect children and adolescents even without a physical injury. Young people may show distress differently. Changes from a child’s usual behavior can be a reason to seek support; they do not, by themselves, establish a diagnosis.
Caregivers can listen, protect privacy and seek appropriate support. Schools can involve qualified student-support personnel and school-based resources. Additional community or clinical support may also be needed. SnR can discuss possible next steps. Young people and caregivers do not need to retell what happened through this website to ask about support.
A shop owner, restaurant team, driver, customer, or worker nearby may carry both the memory of the incident and practical concerns. Emotional support and business recovery are related but distinct. A staff conversation should not require public disclosure or a group retelling.
Ask staff about immediate practical needs and voluntary support.
Use appropriate specialists for property, insurance, legal, or employment questions.
Contact SnR about possible support, referrals, or a workplace conversation—not a guarantee of funds or emergency response.
A consistent response depends on people who can coordinate without taking over. Clergy, volunteers, organizers, and professional responders need clear roles, appropriate boundaries, and support for themselves. No one should have to be the entire care system alone.
Make warm, permission-based handoffs rather than repeat referrals.
Keep sensitive information on a need-to-know basis.
Build follow-up and support for the helpers into the plan.
Solutions and Resources (SnR) recognizes that supporting others through violence, trauma and loss can affect teachers, counselors, school staff, responders, clergy and community helpers, too. Needing support does not by itself mean someone has a clinical condition.
Support should not rest on the individual alone. Supportive supervision, healthy workplace practices, peer support and access to appropriate resources matter alongside personal wellbeing. Ask about support for yourself without sending a child’s or survivor’s private information through a general website form.
For grief. For the first difficult hours. For the people who care, the whole block, and the days that follow. Choose what fits; leave the rest.
180original reflections · 10 themes · on your terms
These are words of support, not instructions on how to feel. Faith-based reflections are an optional theme you can choose. Nothing rotates automatically, and this website does not submit or save reflection searches or selections.
Words are one place to begin
A person matters, too.
You can reach SnR without knowing exactly what to say.
This page explains the website’s current features. You can call SnR without entering information into a form.
Browsing and reflections
Quick Exit: the fixed Quick Exit button leaves this website for a neutral weather page. It does not erase browser history, downloads, messages, device logs, or other evidence of browsing. If you believe a device is monitored, consider using a safer device when possible.
Community choices, resource searches, reflection themes and speaking drafts are processed in your browser. This site does not submit those selections or drafts to SnR. A motion preference may be saved on this device until you change it or clear site storage.
The hosting provider may process routine technical information, such as IP addresses and request logs, to deliver and operate the site. That is different from sending SnR a request for assistance. Read the hosting provider’s privacy information.
Contact and speaking inquiries
The speaking form prepares an email draft on your device. It is not sent until you open your email application and send it yourself. Email is not an emergency channel and does not reserve an engagement. Please do not include medical records, case documents, Social Security numbers, private addresses or other sensitive survivor information.
Donations are completed on SnR’s external Aplos giving page, not inside this website. Confirm the organization, amount and recurring-gift settings there. Publisher links, organizer calendars and map data are outside services with their own availability and privacy practices. No detailed fiscal documents are publicly provided here.
Accessibility and motion
Use Pause motion to stop decorative movement. Your device’s reduced-motion preference is respected. Community-area choices are available through a named dropdown as well as the map. Reflections open only when you choose them.
If something prevents you from using the site, send accessibility feedback or call 872.702.1313. Describe the page and what did not work; you do not need to share your personal story.
Website information updated September 10, 2026. Resources support learning and connection; they are not a diagnosis, treatment plan, legal representation or a guarantee of service availability.
A little encouragement. A practical next step. Good things to pin. No thumbtacks required.
Important information. A practical next step.
Community Resource Alerts
Shared by Solutions and Resources for survivors, families, witnesses and helpers. Outside providers determine eligibility and availability. No application or case information is collected here.
SnR CaresSafety & relocationCook County
Threatened because of a criminal case?Relocation help may be available.
Who this may help Victims and witnesses whose safety is at risk while participating in a violent-crime prosecution.
Cook County State’s Attorney Victim Specialists may help arrange relocation to safer housing. The office describes specialist support after a case is charged.
Important: This is not general housing assistance. Eligibility and available help require individual review. SnR does not award these funds or guarantee placement.
Source: Cook County State’s Attorney · Checked
SnR CaresScam warning
Unexpected compensation offer?Verify it first.
Who this may help Anyone receiving an unexpected compensation “award” call, email or text.
The U.S. Office for Victims of Crime warns that scammers use OVC or FBI names to seek money or personal information, sometimes claiming an award.
Your next step
Do not reply with money, banking details or sensitive information. Look up the agency’s real contact on its official website—not in the unexpected message.
Keep legitimate applications on track. Real applications may require documentation. Verify the contact rather than abandoning your application.
Source: U.S. Office for Victims of Crime Warning: · Checked
SnR CaresCourt location change
New filing location Beginning September 21, 2026
Chicago stalking-order filings are moving. Know where to go.
Who this affects People filing or following a Chicago Stalking No Contact Order matter.
Where to file from September 21
Richard J. Daley Center 50 W. Washington Street Concourse Level · Room CL24
These filings move from 555 W. Harrison Street. Pending Chicago matters under the same Act also transfer. Confirm your courtroom, date and filing instructions before traveling.
Stalking No Contact Orders only. This does not move Domestic Violence Act proceedings, Civil No Contact Order Act proceedings, or criminal stalking cases. SnR shares public information, not individualized legal advice.
Source: Circuit Court of Cook County Announcement: · Checked
SnR Cares
Illinois compensation / enacted law
Effective
Illinois victim compensation is changing.
Effective January 1, 2027. Not yet in effect as of this notice’s publication on September 16, 2026.
Public Act 104-0563 amends the Crime Victims Compensation Act. This advance notice may help survivors, families and advocates prepare.
Notification: the standard law-enforcement notification period becomes 30 days, with statutory extension provisions. This is not the compensation application deadline.
Documentation: the law revises mental-health-provider notification and supporting-record procedures.
Emergency awards: changes address certain quoted funeral/burial costs and relocation expenses due to be incurred. Awards remain subject to individual review.
Need help now? Do not wait for 2027. Use the Attorney General’s current program and application instructions. Ask which rules apply to your situation, especially for a claim spanning the effective date. This is general information, not individualized legal advice or a guarantee of payment.
Sources: Illinois General Assembly, Public Act 104-0563, Sections 4.2, 6.1, 7.1 and 10.2; Illinois Attorney General program page. Published and source-checked . Recheck official guidance before relying on this dated summary.
SnR Cares
Illinois child-victim rights / enacted law
Effective
Illinois child-victim forensic interview rights are changing.
Effective January 1, 2027. Not yet in effect as of this notice’s publication on September 22, 2026.
Public Act 104-0832 amends Illinois law governing Children’s Advocacy Centers and the Bill of Rights for Children. This advance notice is for children, non-offending parents and caregivers, families, schools and helpers supporting a child through an investigation.
Who the forensic-interview provision covers: a child reported to DCFS or law enforcement as a victim of sexual assault or sexual abuse, trafficking in persons, involuntary servitude, or related offenses, when the case is accepted for investigation.
CAC interview right: the law provides for a forensic interview through an accredited Children’s Advocacy Center serving the child’s area or the jurisdiction where the incident occurred, when the service is accessible based on the CAC’s available resources.
Notice to the child: the agency with statutory investigative authority must notify the child of this right in a developmentally appropriate way consistent with the child’s capacity to understand. The child may request a support person when that notice is given.
Coordinated response: the Act also strengthens multidisciplinary-team coordination and communication while preserving applicable privacy and confidentiality requirements.
This is an advance legal-information notice, not an SnR service offer. Individual procedures depend on the investigation, jurisdiction and available resources. SnR does not determine whether a case is accepted for investigation, conduct CAC forensic interviews, or guarantee access to a particular center or service.
Source: Illinois General Assembly, Public Act 104-0832, including the Children’s Advocacy Center Act and Bill of Rights for Children amendments. Published and source-checked . Recheck official instructions and case-specific procedures before relying on this dated summary.
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Illinois domestic violence / effective now
Effective
Illinois changed part of the police-response process in domestic-violence cases involving a juvenile alleged offender.
Effective now. Public Act 104-0802 took effect August 7, 2026.
The law amended Section 304 of the Illinois Domestic Violence Act. It removed the statutory requirement that officers use the Adolescent Domestic Battery Typology Tool when deciding whether to arrest, divert, or assist with alternative placement in a case involving a juvenile alleged offender. It also removed the former automatic requirement in this section to forward every non-arrest incident report to the State’s Attorney for review.
What still remains: if an officer does not arrest or otherwise initiate criminal proceedings, the officer must make a police report of a bona fide allegation and the investigation’s disposition.
Victim notice still matters: the officer must inform the victim of the right to request that a criminal proceeding be initiated where appropriate, including the local process for meeting with the State’s Attorney’s office, a warrant officer, or another official.
Case outcomes remain individualized: this change does not mean arrest, diversion, prosecution, or alternative placement is automatic in either direction.
This is general legal information, not an SnR decision or legal representation. SnR does not determine whether an arrest is made, whether a juvenile is diverted, whether charges are filed, or whether a prosecutor takes a case. Use official local procedures for case-specific questions.
Source: Illinois General Assembly, Public Act 104-0802, amending 750 ILCS 60/304. Effective August 7, 2026; source-checked . Recheck official local procedures before relying on this dated summary.
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Illinois benefits clarification / current information
Medicaid change
Two separate federal changes can be easy to confuse.
Effective now; status checked October 1, 2026. A September 21 federal court ruling and the October 1 Medicaid eligibility change are separate developments.
September 21 court ruling: the Illinois Attorney General reports that a federal court vacated challenged federal rules that had threatened access to certain federally supported social-service programs, including violent-crime-victim counseling and legal services. This ruling does not create universal eligibility for every program.
October 1 Medicaid change: Illinois HFS says a different federal law now changes federally funded Medicaid eligibility for many noncitizens as of October 1, 2026. For people affected by that change, September 30 was the last day of full federal Medicaid coverage under their prior eligibility category.
If HFS asks for updated documents: if HFS cannot verify your immigration status right away, its current guidance provides a 90-day period to submit current immigration-status documents. Follow the request and deadline in your notice; contact HFS promptly if anything is unclear. Do not treat this document period as a guarantee of full Medicaid coverage after October 1, 2026.Read the HFS document-verification guidance ↗
Important Illinois-funded exceptions: HFS says Illinois-funded AATV Medical coverage (referred to by HFS as former VTTC medical), the Illinois medical program for survivors of domestic violence, Health Benefits for Immigrant Seniors, and the Illinois kidney/renal program are unchanged by this federal Medicaid eligibility change. Eligibility still depends on the individual program and the person’s circumstances.
Emergency care: HFS states that Emergency Medicaid remains available for qualifying emergency medical needs when other Medicaid eligibility requirements are met except immigration status.
Do not assume the court ruling restores Medicaid or that survivor status alone determines eligibility. These are separate legal and program changes. Check the specific program, current HFS notice, and individual eligibility before relying on this summary. This is general information, not immigration or legal advice and not an SnR eligibility determination.
Sources: Illinois Attorney General, September 21, 2026; Illinois Department of Healthcare and Family Services, current noncitizen Medicaid guidance. Published and source-checked . The 90-day document-verification clarification and its HFS FAQ were checked . Effective-status wording was checked . Recheck official guidance before relying on this dated summary.
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Illinois protection orders / effective now
Effective
Illinois clarified protection-order access for minors and people affected by incarceration.
Effective now. Public Act 104-0775 took effect August 7, 2026.
Minor status: a petitioner may not be denied a covered protective order because the petitioner or respondent is a minor.
Incarceration alone: a petitioner may not be denied a covered protective order solely because the petitioner or respondent is incarcerated in a penal institution when the order is issued.
Domestic-violence petitions: the Act also clarifies circumstances in which a petition may be filed when abuse involved a family or household member who is incarcerated.
This does not make an order automatic. Courts still apply the underlying statutory requirements and case-specific facts. SnR does not determine eligibility, whether statutory requirements are met, or whether a court will grant relief.
Source: Illinois General Assembly, Public Act 104-0775. Effective August 7, 2026; source-checked . Recheck official court procedures before relying on this dated summary.
Also on the board
Court & victim notices
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Illinois Child Support / eServices and payment update
Status verified
Illinois Child Support: online services are available, and the partial-payment issue is resolved.
Status verified October 18, 2026. Illinois HFS says the partial-payment processing issue was resolved as of October 16, 2026. Solutions and Resources (SnR) is sharing the official portal and payment update.
HFS confirms that its new eServices portal is available to registered Child Support Services parents. To register or access your account, begin at the official HFS page below and choose Online Services. Registration and access remain subject to HFS requirements; contact HFS if you need help.
Keep account information secure: use a secure device to review case and payment information, and keep only the records you need for your own use. Do not share passwords or verification codes with SnR.
Update your contact information: HFS asks parents to keep their phone number, email address and mailing address current. The portal uses Okta multi-factor authentication; follow HFS’s ILogin/Okta setup instructions.
Payment timing: HFS says it sends payments the day after receiving them. The sending date is not necessarily when money becomes available through your bank or payment method.
October 16 partial-payment resolution: HFS says the issue that caused some full child support payments to process only partially has been resolved. HFS says any remaining amount held was released. Depending on the payment method and financial institution, it may take additional time for the funds to arrive.
What PENDING_INSTR means: HFS says the payment has been received and the State Disbursement Unit (SDU) is obtaining instructions on how to send it. This message does not, by itself, indicate a direct-deposit problem. After instructions arrive and the payment is cleared for release, it is sent by the selected payment method.
The system change does not itself change an order amount or case status. HFS says the upgrade changes how information is managed and delivered.
A released amount may not be immediately available, and portal availability does not guarantee successful access or a payment arrival date. HFS’s October 16 update does not establish that every affected recipient has already received the remaining amount. SnR does not control the HFS system, individual case access, payment processing, or when your bank or payment method makes funds available. For individual case, payment or registration questions, call Illinois Child Support Services at 800-447-4278.
Sources: Illinois Department of Healthcare and Family Services Child Support Services main page and system-upgrade FAQ. Published and source-checked . Payment schedule previously checked . Portal availability and earlier payment guidance verified . HFS says the partial-payment issue was resolved as of ; that update was verified . Follow current HFS instructions for your case.
Illinois TANF and VTTC cash payment levels increased October 1.
Effective now. Illinois IDHS says TANF payment levels increased to 35% of the Federal Poverty Level for the applicable family size beginning with the October 2026 payment month.
The same TANF payment levels are used when processing cash benefits under the Victims of Trafficking, Torture, and Other Serious Crimes (VTTC) program and the Refugee Resettlement Program (RRP). Child-only TANF remains at 75% of the comparable adult-and-child TANF payment level.
Active cases: IDHS says its eligibility system will recalculate active TANF, VTTC and RRP cash cases using the new October 2026 payment levels.
Initial Employment Deduction: the TANF IED amounts also changed effective October 1 as a result of the payment-level increase. The official IDHS table lists the amount by assistance-unit size.
Family Assist medical standards: Family Assist income standards increased for October 2026 and later. IDHS says the new amounts apply to manual eligibility calculations and Family Assist medical extensions for October 2026 or later.
Individual amounts can differ: household size, countable income, sanctions, recoupments and other case-specific rules can affect the amount actually received.
SNAP / State Food may also change: because cash assistance is part of the benefit calculation, a higher cash payment can cause Food Assistance benefits to be recalculated downward in some cases.
If Food Assistance decreases: IDHS says the system will issue an IL444-360C Notice of Decision explaining the change.
Do not assume every household receives the maximum amount or qualifies under a new standard. SnR is sharing official public information and does not determine TANF, VTTC, RRP, Family Assist, SNAP or State Food eligibility, payment amounts, sanctions, recoupments or benefit decisions.
Some ACA Adult Medicaid customers will face new work rules and six-month reviews in 2027.
Not in effect yet. HFS says current coverage is not changing now because of these work requirements. Current ACA Adult customers are first affected at their 2027 redetermination; the first group has March 2027 redeterminations.
HFS mailed notices in September 2026 to ACA Adult customers it believes may be affected. New ACA Adult applications submitted after 5:00 p.m. on December 31, 2026 are subject to the new rules.
Who may be affected: people enrolled specifically in the ACA Adult Medicaid group. Other Medicaid groups are not automatically subject to this requirement.
Possible exemptions: HFS lists categories including certain caregivers, former foster youth under 26, pregnancy/Moms & Babies coverage, qualifying tribal/IHS status, some veterans, people who are medically frail or have specified serious health/disability needs, people meeting TANF work rules, some treatment-program participants, and certain current/recent inmates. Individual facts still matter.
How the requirement may be met: HFS lists qualifying income, work, community service, work programs, school, seasonal work, or combinations of qualifying activities.
If HFS needs more information: HFS says it will request proof during redetermination and give the customer 30 days to respond before coverage can end at the close of the eligibility period.
SnR does not determine ACA Adult status, exemptions, qualifying activity, eligibility, or whether coverage ends. Follow the notice HFS sends about your own case and use HFS official instructions.
Sources: Illinois HFS HR 1 Customer Notices and Upcoming Changes to Medicaid. Source-checked . Recheck HFS because implementation guidance may change before 2027.
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Illinois businesses / human-trafficking training
Enforcement
Expanded Illinois human-trafficking training enforcement begins October 1.
Effective now. Public Act 104-0099 permits IDHS, a regulating local government, or law enforcement with jurisdiction to monitor compliance beginning October 1, 2026.
The expanded law covers specified employers including lodging establishments, restaurants, and truck stops. Covered employees with recurring public contact must receive qualifying human-trafficking recognition and reporting training under the Act.
30-day cure period: when a violation is found, the enforcing body must give notice and 30 days to correct it before an uncured violation can proceed to civil enforcement.
Potential penalty: an uncured violation can be a business offense with a fine of up to $1,500 per offense.
Training-page caution: as of this October 1 source check, the public IDHS training material we could verify is still labeled for hotels and motels and cites the older lodging-focused law. SnR is not treating that page alone as proof that a restaurant or truck stop has satisfied the expanded 2026 requirement.
Covered employers should confirm the current qualifying curriculum with IDHS or the regulator that oversees them. SnR is sharing public information only; SnR is not certifying compliance and is not representing that it provides the mandated training.
Sources: Illinois General Assembly Public Act 104-0099 and current IDHS human-trafficking curriculum page. Source-checked .
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Illinois utility help / LIHEAP & monthly discounts
Opened
Illinois utility-assistance priority applications are open now.
October 1 priority window. DCEO says LIHEAP applications are open now for households with an adult age 60+, a person with a disability, a child age 5 or younger, or an urgent utility/energy crisis such as disconnection, a disconnect date within 7 days, or very low propane.
November 1: all other income-eligible households may begin applying for LIHEAP.
Program period: DCEO lists October 1, 2026 through August 13, 2027, or until funding is exhausted.
Separate ongoing discounts: DCEO says income-eligible customers of Ameren Illinois, ComEd, Nicor Gas, North Shore Gas, and Peoples Gas may receive monthly savings through Low Income Discounts. A household that does not qualify for LIHEAP may still qualify for a utility discount.
Ameren electric: DCEO says Ameren's Electric Service Discount Program begins October 1, 2026.
A request is not a guaranteed award or discount. Eligibility, benefit amount, utility-specific discount, documentation and funding availability are determined by DCEO, the local administering agency, or the utility—not SnR.
Source: Illinois Department of Commerce & Economic Opportunity, Utility Bill Assistance — How to Apply. Source-checked . Confirm current eligibility and funding before relying on this dated summary.
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Illinois benefits / ABE Manage My Case
Changes
Illinois will limit ordinary ABE Manage My Case access to one customer account per household.
Beginning October 30, 2026. Illinois HFS says the Head of Household who receives case notices will be the only household member who can create the ordinary customer ABE Manage My Case account.
If more than one customer account is already linked: the State says it will keep the account with the most recent login activity and unlink and disable the others.
Before October 30: HFS recommends logging in to the customer account you intend to keep after receiving the State notice.
If the wrong account remains active: HFS says the customer will need to contact the Customer Call Center and use the Manage My Case queue so the incorrect account can be closed and a new one created.
Approved Representatives and Guardians are different: a properly documented Approved Representative or Guardian can have a separate MMC account linked to the customer’s case when the required authorization is on file.
Multiple Approved Representatives: HFS says more than one Approved Representative may have MMC access when a valid Approved Representative form is on file for each person.
This change affects account access, not whether a household qualifies for medical, food, or cash benefits. SnR does not create, recover, close, link, or decide access to ABE accounts. Do not send SnR passwords, security answers, case records, Social Security numbers, or identity-proofing information.
Source: Illinois Department of Healthcare and Family Services, ABE Manage My Case FAQs. Source-checked . The FAQ gives October 30, 2026 for the one-account-per-household change. HFS describes a separate Experian identity-proofing change on the same page but does not state an October 30 effective date for that separate change.
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Illinois victim information · October 2026 update
Medical Release hearings now begin at 9:00 a.m.
The Illinois Prisoner Review Board states that, effective with the September 2026 docket and going forward, Medical Release (Joe Coleman Act) hearings begin at 9:00 a.m. PRB now lists Medical Release hearings for Friday, October 30, 2026 and has split the large docket into two panels. Both official panel agendas state that public hearings begin at 9:00 a.m.
For these Medical Release matters, the Board states that crime victims receive 30 days’ notice and may respond and/or speak at a public hearing if they choose. October 30 is the hearing date, not a registration deadline. Individual notification status and participation requirements should be confirmed with PRB.
For victims and families: PRB Victim & Witness Services says people who want custody-status and post-conviction-hearing notifications must submit a notification request and keep their contact information current. Victim statements may be submitted by mail, email, prerecorded video, or in person, and confidentiality may be requested.
This is public information from the Illinois Prisoner Review Board shared by Solutions and Resources. It is not individualized legal advice, does not determine eligibility, and does not mean SnR controls PRB scheduling or notification.
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